For any busy auto garage, the rhythm of the shop floor is everything. It’s the steady hum of air tools, the swift lift of a hydraulic jack, and the satisfied look of a customer getting their keys back sooner than expected. But what happens when that rhythm is constantly interrupted?
For the team at Viralaxmi Tyre (Undri), that was a daily reality. They were a crew of skilled, passionate mechanics fighting a losing battle against their own equipment.
The Daily Grind: When Tools Become Obstacles
Every mechanic knows the story. The day starts with a full schedule, but by mid-morning, you’re already behind. A simple tire rotation turns into a wrestling match because the air impact wrench lacks the torque to break a stubborn lug nut. A transmission swap is delayed because the old floor jack feels spongy and unsafe, requiring a dozen extra pumps and a constant, watchful eye.
These weren’t just minor inconveniences; they were profit killers. Each delay, each moment of frustration, added up. It meant longer wait times for customers, increased stress for the mechanics, and a nagging feeling that they were working harder, not smarter. The owner, Atharv Solankar, knew that the heart of his business—his team—was being let down by the very tools they relied on.
The Turning Point: A Recommendation and a Leap of Faith
The change came from a conversation with a fellow garage owner. “He told me he’d switched over to BlackBuddy equipment,” Atharv Solankar recalls. “He said the difference wasn’t just noticeable; it was night and day.”
Skeptical but hopeful, he decided to invest in two key pieces to start: the BlackBuddy 3-Ton Double-Piston Hydraulic Floor Jack and the 1/2″ Air Impact Wrench.
“Right out of the box, you could feel the quality,” he says. “But the real test is on the shop floor.”
The new floor jack was a game-changer. Its double-piston design meant cars were in the air smoothly and securely in a fraction of the time. The 1/2″ air impact wrench made quick work of bolts that used to cause headaches. What truly sealed the deal, however, was the service. “We had a question about one of the fittings,” he notes. “We called the BlackBuddy support line, and a real person who knew the product inside and out walked us through it in two minutes. You just don’t get that kind of support anymore.
Video Link : https://youtube.com/shorts/wjn3dIREhOc?si=D3_fHTkfxlKKfYoF
The New Normal: Efficiency, Confidence, and Happy Customers
Within weeks, the entire atmosphere of the garage had shifted.
- Downtime Plummeted: Jobs were getting done faster and more efficiently. The team found they could service more cars per day without feeling rushed.
- Morale Soared: The frustration of fighting with old tools was gone. The mechanics could work with confidence, knowing their equipment was reliable and safe.
- Customer Satisfaction Spiked: Faster service times meant happier customers. The garage saw an increase in positive reviews, with many noting the quick and professional service.
“The BlackBuddy gear just works,” one of the senior mechanics said. “The floor jack is fast and stable, the impact wrench has the power we need, and all their tools feel like they’re built to last. It makes our job easier and safer.”
For Viralaxmi Tyre (Undri), switching to BlackBuddy wasn’t just an upgrade in equipment; it was an investment in their business, their team, and their customers. They turned frustrating bottlenecks into a smooth, efficient workflow, proving that with the right partners, any challenge can be overcome.